Refund policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return your item within 7 days of receiving it, as long as it is unworn and in its original condition.
Eligible Returns
- Items can be returned within 7 days of delivery
- Items must be unworn and in their original, unused condition
- Original tags and packaging must be intact
- Custom or made-to-order items are not eligible for returns
Return Shipping
You, the customer, are responsible for the cost of return shipping. We recommend using a trackable shipping method.
Refund Processing
Once we receive your returned item, we will inspect it and process your refund within 10-14 business days. Refunds will be credited back to the original payment method used for the purchase.
Final Sale Items
Any items marked as "Final Sale" cannot be returned or exchanged.
If you have any questions about our return policy, please send an email to madison@madisonchamberlain.com